Frequently Asked Questions
Everything you need to know about our organic, plant-based treats.
Are your products 100% organic and gluten-free?
Yes, every item at P.S. & Co. is strictly organic, gluten-free, vegan, and kosher. We take pride in sourcing the highest quality ingredients to ensure safety and flavor.
How do you ship perishable food items?
We use insulated packaging and cold packs for all temperature-sensitive items. Orders are shipped via expedited carrier services to ensure your food arrives fresh at your doorstep.
Can I schedule a specific delivery date?
During checkout, you can select a preferred delivery window. While we cannot guarantee an exact minute, we strive to align our baking schedule with your requested date.
Do you offer options for people with nut allergies?
While many of our products are nut-free, we do process tree nuts in our facility. We follow strict sanitation protocols, but we recommend those with severe allergies exercise caution.
What is your return policy for food products?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a replacement or refund.
How should I store my treats once they arrive?
Most of our baked goods should be refrigerated upon arrival to maintain freshness. Specific storage instructions are included on the packaging of each item.